Terms of Use

1. About the Site

The Site provides information about Lynxel, our products, technologies, and services, and allows you to contact us or subscribe to updates.

The Site does not directly provide account registration, checkout, or file-upload functionality. However, it may direct you to our stores or other platforms hosted by third-party service providers, where these features may be available.

Purchases, software licences, and other services may be governed by separate terms, quotations, order confirmations, or agreements. Those terms govern the relevant transaction or service and prevail over these Terms if there is a conflict relating to that transaction or service.

2. Acceptance and Changes to These Terms

By accessing or using the Site, you agree to these Terms. If you do not agree, please discontinue use of the Site.

We may update these Terms to reflect changes to our website, business practices, or applicable requirements. The “Last updated” date identifies the latest revision.

Where changes materially affect your rights or obligations, we will provide reasonable notice before they take effect, as required by applicable law. Your continued use of the Site after the revised Terms take effect constitutes acceptance of them, to the extent permitted by law.

Changes will not apply retroactively to disputes that arose before their effective date.

3. Eligibility and Authority

The Site is intended for adults and business users. You must be at least 16 years old and have the legal capacity required under applicable law to agree to these Terms.

If you use the Site on behalf of a company or other organisation, you confirm that you are authorised to act on its behalf. In that case, references to “you” include that organisation where appropriate.

You are responsible for complying with the laws applicable to your access to and use of the Site.

4. Enquiries, Quotations, and Purchases

General product information on the Site is an invitation to enquire and does not, by itself, constitute a binding offer to sell.

Submitting an enquiry, requesting a quotation, joining a waiting list, or subscribing to updates does not create a purchase agreement or reserve a product unless we expressly confirm otherwise.

A purchase agreement is formed in accordance with the acceptance process stated in the applicable quotation, sales agreement, or store terms. For purchases made through an external store or platform, please review the terms presented there.

Information you provide must be accurate to the best of your knowledge, and you must be authorised to share it with us. Personal information is handled as described in the applicable Privacy Policy.

5. Acceptable Use

You must not:

• Use the Site for unlawful, fraudulent, or misleading purposes.
• Infringe another person’s intellectual property, privacy, or other rights.
• Submit abusive, threatening, defamatory, or otherwise unlawful material.
• Introduce malware or other harmful code.
• Access systems or information without authorisation, bypass security measures, or test the Site’s security without our permission.
• Interfere with the Site’s operation or impose an unreasonable load on its infrastructure.
• Misrepresent your identity or your relationship with Lynxel or another organisation.
• Copy, redistribute, resell, or commercially exploit Site content beyond the permissions granted in these Terms or by applicable law.
• Use automated tools to extract Site content without our written permission, except for public search-engine indexing consistent with our robots.txt instructions or activities permitted by applicable law.
• Use Site content to train, fine-tune, evaluate, or ground artificial intelligence or machine-learning models or datasets without our written permission, except where applicable law permits such use.

We may investigate suspected misuse and take reasonable steps to protect the Site, our users, and our rights.

6. Enquiries, Submissions, and Feedback

You retain ownership of information and materials you send us through an enquiry form, email, or another agreed communication channel.

You authorise us to receive, store, reproduce, and use those materials only as reasonably necessary to respond to your enquiry, evaluate your request, or provide a service you have requested. We may involve service providers where needed for those purposes, subject to applicable confidentiality and data-protection obligations.

You confirm that you own the materials or have the necessary permissions to share them. We will not publish your submissions or use them in marketing without your permission.

Please arrange any required confidentiality agreement with us before sending confidential designs, trade secrets, or other commercially sensitive materials. Submitting an enquiry does not itself create a separate confidentiality agreement.

If you voluntarily provide suggestions or feedback about the Site or our products, we may use that feedback without payment or attribution, unless we have agreed otherwise. This does not authorise us to disclose your personal information or materials covered by a confidentiality agreement.

7. Intellectual Property

The Site and its content—including text, photographs, graphics, product renders, illustrations, videos, layouts, and code—are owned by Lynxel or its licensors and are protected by applicable intellectual property laws.

Lynxel, our logos, and our product and service names are brand identifiers owned or used by us. These Terms do not grant permission to use them in a way that suggests an unauthorised association, sponsorship, or endorsement.

You may view the Site and download or print reasonable extracts for personal reference or internal business evaluation, provided that you retain copyright and other proprietary notices.

Except as permitted by these Terms, applicable law, or our written permission, you must not reproduce, modify, distribute, publish, sell, or commercially exploit Site content.

Third-party trademarks and materials remain the property of their respective owners.

8. Software and Downloads

Software, firmware, applications, and other downloadable tools made available through or linked from the Site are subject to their accompanying licence terms.

Those licence terms govern installation, permitted use, updates, support, and any applicable restrictions. Access to the Site does not grant rights to software beyond those provided by the relevant licence or applicable law.

Open-source components are governed by their respective licences, which prevail over conflicting restrictions in these Terms for those components.

9. External Platforms and Third-Party Services

The Site may link to our stores or other platforms hosted by third-party service providers, including Shopify. Those platforms may offer account registration, purchasing, payment processing, file uploads, or other features.

Your use of those features is subject to the applicable store terms, service terms, and privacy notices presented on the relevant platform. Where Lynxel operates the store or supplies the product or service, using a third-party platform does not remove our responsibilities as the relevant operator or supplier.

The Site may also link to or display content from independently operated third-party websites and services. We do not control those independent services, and linking to them does not, by itself, constitute an endorsement.

Please review the applicable terms and privacy notices before using an external service or submitting information through it.

10. Product Information and Availability

We take reasonable care to present accurate and clear product information. However, the Site may occasionally contain errors, omissions, or outdated information.

Product specifications, features, availability, and development plans may change. Images may show prototypes, pre-production designs, or illustrative renders; where relevant, accompanying descriptions should identify their status.

Sample prints illustrate results obtained under particular conditions. Results may vary depending on the model, material, settings, equipment, post-processing, and environment.

The terms and product descriptions applicable to a purchase govern that purchase, together with any rights provided by applicable law. Nothing in these Terms excludes responsibility for legally binding product descriptions or representations.

Corrections or updates to the Site do not automatically change an existing purchase agreement.

11. Safety and Responsible Use

Website content does not replace product manuals, safety instructions, safety data sheets, or appropriate professional advice.

Before using any printer, resin, solvent, or related equipment, review the applicable documentation and follow its instructions concerning protective equipment, ventilation, handling, storage, maintenance, and disposal.

Use products and materials only for their intended purposes. Applications requiring specific validation, certification, or regulatory approval—including medical, dental, food-contact, and safety-critical applications—must meet the requirements applicable to that use.

Nothing in this section limits our own product-safety obligations or responsibilities under applicable law.

12. Export Controls and Sanctions

Products, software, and technical information made available by Lynxel may be subject to applicable export-control and sanctions laws.

You must not access, export, re-export, transfer, or use restricted products, software, or technical information in violation of those laws, including restrictions relating to destinations, recipients, or end uses.

13. Website Disclaimers

To the extent permitted by applicable law, the Site and its content are provided “as is” and “as available.”

Although we take reasonable care in operating the Site, we do not guarantee uninterrupted availability or that the Site will always be free from errors, security vulnerabilities, or harmful components.

To the extent permitted by law, we disclaim implied warranties relating to the Site, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

You are responsible for maintaining suitable device security, internet access, and backups.

These disclaimers concern use of the Site. They do not replace product warranties, separate contractual commitments, or rights that cannot lawfully be excluded.

14. Limitation of Liability

The Site is provided free of charge for general information and enquiries. Its content does not constitute individual professional advice, and your use of the Site does not create an advisory, consultancy, or other professional-services relationship with us.

Subject to the exceptions below, and to the fullest extent permitted by applicable law, Best Print 3D Tech Ltd. and its directors, officers, and employees shall not be liable for any loss or damage arising solely from your access to, use of, or inability to use the Site or its content. This exclusion includes direct, indirect, incidental, special, consequential, exemplary, and punitive damages, as well as loss of profits, revenue, business opportunities, anticipated savings, data, or goodwill.

These exclusions apply whether a claim arises in contract, tort, negligence, or otherwise, and whether or not we have been advised of the possibility of such loss or damage.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, mandatory product liability, or any other liability that cannot lawfully be excluded or limited. Your mandatory legal rights and remedies remain unaffected.

This section applies solely to use of the Site. It does not override obligations under a separate agreement with you.

15. Responsibility for Third-Party Claims

To the extent permitted by applicable law, you agree to indemnify Lynxel and its officers, directors, and employees against reasonable losses, liabilities, and legal costs arising from third-party claims caused by:

• Your unlawful use of the Site.
• Your material breach of these Terms.
• Materials you submit that infringe another person’s rights.

This obligation does not apply to the extent that a claim results from our own breach, negligence, or unlawful conduct.

We will notify you reasonably promptly of a relevant claim and will not agree to a settlement imposing an obligation on you without your consent, which must not be unreasonably withheld.

16. Availability, Suspension, and Termination

We may maintain, update, change, suspend, or discontinue all or part of the Site.

We may restrict or suspend access where we reasonably believe this is necessary to address a breach of these Terms, a security issue, unlawful activity, or a risk to other users.

You may stop using the Site at any time.

Provisions that are intended by their nature to continue—including those concerning intellectual property, liability, third-party claims, and disputes—will continue to apply after your use of the Site ends.

17. Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information in connection with the Site, and how you may exercise your privacy rights.

Additional or separate privacy notices may apply to external stores, platforms, or services linked from the Site. Please review the notice applicable to the service you use.

Acceptance of these Terms does not replace any separate consent required for marketing, cookies, or other processing of personal information.

18. Governing Law and Disputes

These Terms and disputes arising out of or relating to them are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules.

If you have a concern or dispute, please contact marketing@lynxel3d.com so that we can attempt to resolve it. We will seek to resolve the matter within 30 days of receiving your notice. This process does not prevent either party from seeking urgent relief or taking action needed to preserve a legal right.

Subject to any mandatory rights you may have, disputes relating to the Site or these Terms will be brought before the state or federal courts located in Delaware, United States.

If you are a consumer, this section does not deprive you of mandatory protections under the laws applicable where you live or any right to bring proceedings in another court where applicable law provides that right.

18A. SMS Messaging Terms

BEST PRINT 3D TECH LTD, operating under the Lynxel brand, offers two SMS message categories: marketing messages about product news, events and promotions; and informational/transactional messages such as appointment confirmations and reminders, order notifications, and customer service follow-ups.

We obtain consent separately for informational/transactional SMS and marketing SMS through two independent checkboxes, both unchecked by default. You may choose either, both, or neither. Consent is not a condition of purchase. Cookie choices, using chat, or accepting website terms do not replace either SMS consent.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages or HELP for help. You can also contact marketing@lynxel3d.com or +1 (437) 897-0830 for assistance.

We do not sell, rent, or share mobile information, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that support SMS delivery and customer service on our behalf, subject to contractual confidentiality and use restrictions. These providers may use the information only to provide those services, not for their own marketing.

Carriers are not liable for delayed or undelivered messages.

For details about the collection, use and protection of your information, see our Privacy Policy.

19. General Terms

Scope of agreement. These Terms govern use of the Site and replace earlier versions of the website Terms of Use. Separate purchase, software, confidentiality, or service agreements continue to govern their respective subject matter.

Severability. If a provision is found invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.

No waiver. A delay or failure to enforce a provision does not waive the right to enforce it later.

Assignment. We may transfer our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, or sale of the relevant business, subject to applicable law and without reducing your mandatory rights.

No agency or partnership. These Terms do not create a partnership, employment, agency, or joint-venture relationship.

Language. These Terms are published in English. Any translation is provided for convenience. The English version prevails in the event of an inconsistency, except where applicable law requires otherwise.

20. Contact Us

Lynxel is operated by Best Print 3D Tech Ltd., a company registered in Delaware, United States.

For questions about these Terms or to report misuse of the Site, please contact:

Email: marketing@lynxel3d.com

Phone: +1 (437) 897-0830

Address: 4521 Campus Dr Ste 292, Irvine, CA 92613, USA